Frequently Asked Questions
Can I pay with a credit card?
Yes. We accept all major credit cards.
Do you do post-construction cleaning?
Absolutely. It is one of our specialties.
Can you come today to clean my apartment?
We do our absolute best to meet all customer requests. Most same day requests are fulfilled.
Are you bonded and insured?
Is the Spotless team member coming to my house experienced?
All Spotless team members are trained and experienced before they are permitted to go on jobs by themselves.
Do your workers speak English?
Do I need to have my own supplies?
You may provide your own supplies. However, if you do not have them we can provide them at a minimal extra cost.
Do I need to have my own vacuum?
Of course you can provide your own vacuum. However, if you do not have a vacuum we can provide one at a minimal cost.
How far will you travel?
We will come to your home or business in all five boroughs and even Long Island.
Do green cleaning products work as well as traditional cleaning products?
Absolutely. We consistently receive positive feedback from our satisfied customers.
Are green cleaning products more expensive then traditional cleaning products?
Not at all. In fact, the particular products that we use are more cost effective than traditional products.
Can I have the same Spotless team member come to my home or office if I use your service on a regular basis?
Absolutely. At Spotless we strive to foster a relationship between our team and our clients.